Our broad spectrum of advanced wound care solutions have changed the practice of medicine across new and growing categories, including instillation, dressings and disposables. We are driven by an ingrained culture of innovation, with a demonstrated history of advancing technology by introducing first-of-kind solutions to market.
Our products are supported by an unmatched commitment to investing in rigorous clinical and economic outcomes data, coupled with extensive, academic-level medical education programs. Our unsurpassed product portfolio delivers value through solutions that speed healing and lead the industry in quality, safety and customer experience. Committed to advancing the science of healing, KCI sets the standard for leading advanced wound therapy innovation.




To get in touch with us in Australia:
KCI Medical Australia Pty Ltd
Level 7/15 Orion Road
Lane Cove West NSW 2066
Our Customer Service Call Centre professionals are available 24/7:
Phone: 1300 KCI VAC (1300 524 822)
Fax: 1800 KCI VAC (1800 524 822)
Email: CustomerService.AU@kci1.com
Contact us by mail:
PO Box 1541
Lane Cove NSW 1595
KCI Head Office:
Toll free: 1800 815 529
Phone: +61 (0) 2 9422 4322
Fax: +61 (0) 2 9422 4344
To get in touch with us in New Zealand:
For SNAP™ Therapy System enquiries, contact KCI SNAP Customer Service:
Phone: 0800 883 288
Email: KCINZSNAP@Acelity.com
For all other product enquiries, contact InterMed Medical:
Physical Address:
71 Apollo Drive, Albany
Auckland 0632, New Zealand
Contact Details:
Phone: +64 9 415 4800
Fax: +64 9 415 9045
Freephone: 0800 524 222
Email orders: orders@intermed.co.nz
To get in touch with us in Australia:
KCI Medical Australia Pty Ltd
Level 7/15 Orion Road
Lane Cove West NSW 2066
Our Customer Service Call Centre professionals are available 24/7:
Phone: 1300 KCI VAC (1300 524 822)
Fax: 1800 KCI VAC (1800 524 822)
Email: CustomerService.AU@kci1.com
Contact us by mail:
PO Box 1541
Lane Cove NSW 1595
KCI Head Office:
Toll free: 1800 815 529
Phone: +61 (0) 2 9422 4322
Fax: +61 (0) 2 9422 4344
To get in touch with us in New Zealand:
For SNAP™ Therapy System enquiries, contact KCI SNAP Customer Service:
Phone: 0800 883 288
Email: KCINZSNAP@Acelity.com
For all other product enquiries, contact InterMed Medical:
Physical Address:
71 Apollo Drive, Albany
Auckland 0632, New Zealand
Contact Details:
Phone: +64 9 415 4800
Fax: +64 9 415 9045
Freephone: 0800 524 222
Email orders: orders@intermed.co.nz